This Privacy and Cookies Policy explains how Bitfortune collects, uses, stores, and protects personal data when you use its casino or sportsbook services. It also describes how cookies and similar technologies are used. By accessing or using the services, you confirm that you have read and understood this Policy.
Who We Are
Bitfortune operates the services and acts as the data controller for personal data processed in connection with the platform. Where required, corporate, operational, and licensing information is made available within the services. Questions regarding this Policy or the handling of personal data can be directed to customer support through the official communication channels.
What Data We Collect
Bitfortune collects personal data provided directly by users as well as data generated through the use of the services. This may include account registration information, contact details, date of birth, verification documents, payment-related data, device and technical information, and records of activity on the platform. Where cryptocurrency payments are supported, wallet-related information may be processed to complete transactions and meet compliance requirements.
Why We Process Your Data
Personal data is processed to operate and maintain the services, create and manage user accounts, process deposits and withdrawals, and ensure fair and secure gameplay. Data may also be used to prevent fraud, comply with legal and regulatory obligations, support responsible gaming measures, respond to user requests, and improve platform performance and user experience.
Where consent has been provided, Bitfortune may use contact details to send service-related updates, promotions, and marketing communications. You may withdraw consent or adjust communication preferences at any time.
Legal Bases for Processing
Where required under applicable data protection laws, Bitfortune processes personal data based on one or more lawful grounds. These may include the performance of a contract when you create and use an account, compliance with legal obligations such as identity verification and anti-money laundering requirements, legitimate interests in protecting the platform and improving services, and consent for specific processing activities such as marketing communications or non-essential cookies.
Verification and Compliance
To meet age verification, identity checks, and anti-money laundering obligations, Bitfortune may request documentation and perform verification procedures. Ownership of payment methods or cryptocurrency wallets may also be verified where applicable. If requested information is not provided, certain account functions may be restricted, withdrawals delayed, or the account deactivated in accordance with applicable law and the Terms.
How Long We Keep Your Data
Personal data is retained only for as long as necessary to provide the services, comply with legal and regulatory requirements, resolve disputes, and enforce applicable terms. Retention periods vary depending on the type of data and the relevant legal obligations.
Sharing Your Data
Personal data may be shared with trusted third-party service providers that support Bitfortune operations. These may include payment processors, identity verification services, fraud-prevention partners, analytics providers, IT service providers, and customer support systems. Such providers process data in accordance with Bitfortune’s instructions and under appropriate confidentiality and security safeguards.
Information may also be disclosed where required by law or in response to lawful requests from competent authorities.
International Data Transfers
Personal data may be processed in countries outside your country of residence. Where international data transfers occur, Bitfortune applies appropriate safeguards in line with applicable data protection laws to ensure the security and lawful processing of personal data.
Security of Your Data
Bitfortune uses technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, or alteration. While reasonable safeguards are applied, no online system can be guaranteed to be completely secure. You are responsible for keeping login credentials confidential and using secure devices and networks when accessing the services.
Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal data. You may also have the right to object to certain processing activities, request data portability, or withdraw consent where processing is based on consent. Requests can be submitted through customer support, and identity verification may be required before a request is fulfilled.
Cookies and Similar Technologies
Cookies are small text files stored on your device that help the services function correctly and improve user experience. Bitfortune may use cookies and similar technologies to enable core functionality, remember user preferences, enhance security, analyze traffic, and personalize content.
Some cookies are strictly necessary for the operation of the services. Other cookies, such as analytics or marketing cookies, are used only where permitted by your settings and applicable law. Cookie preferences can be managed through browser settings and, where available, through on-site controls.
Third-Party Content and Tools
Bitfortune may use third-party tools to support analytics, security checks, or payment processing. These providers may process personal data under their own legal obligations and in accordance with Bitfortune’s instructions.
Changes to This Policy
This Policy may be updated to reflect legal, technical, or operational changes. Any updated version will be published within the services and applies from the date of publication.
